Catalog/Customer Service & Support

Customer Service & Support

• Customer Service Agents
• Support Operations & Analytics
• Knowledge Base & Self-Service

• Ada Generative Agent

  Resolve tier-1 tickets without playbooks hitting a wall.

  920 likes

• Sierra Agent Toolkit

  Customer-facing agents grounded in live systems.

  880 likes

• Intercom Fin

  AI agent grounded in your help center.

  5,000 likes

• Zendesk AI

  Copilots plus autonomous actions in Agent Workspace.

  4,500 likes

• Freshworks Freddy AI

  Omnichannel AI across Freshdesk/CRM.

  2,750 likes

• Salesforce Einstein Service Agent

  Generative service grounded in CRM data.

  4,700 likes

• Observe.AI Auto QA

  Score 100% of calls with AI evaluators.

  1,480 likes

• Qualtrics XM AI

  Close the loop from surveys to action workflows.

  3,500 likes